Information Technology Services(ITS)
Vision:
BYU-Hawaii's IT Services provides support for infrastructure, communication, media, and informational services to both academic and business branches of the university. We uphold the mission of the university by providing a rich assortment of opportunities in which our students may learn and develop both educationally and professionally.
Mission:
IT Services is a team of dedicated and skilled individuals who are committed to serving the BYU-Hawaii community by supporting the university IT needs in a timely and professional manner.
Goals:
Just remember-1,2,3+Listen=Success!
- 1 Fix it right the 1st time
- 2 Answer each call in 2 hours or less
- 3 Resolve the incident in 3 days or less
- + Provide service beyond the call
- Listen to and solicit feedback
Motto: "ITS,Serving YOU!"